Your privacy and legal rights are important to us therefore we advise you to read our privacy policy carefully as it contains information pertinent to how we use your data and why we collect and store your personal information and how to contact us regarding a complaint or if you require more information. Invicta Health and Performance processes your personal information in order to provide you our services. We do not collect any irrelevant or unnecessary personal data from you. If you feel that we hold any incomplete/inaccurate or irrelevant data about you, you have the right to ask us to correct the information. If this is requested we aim to correct all information as soon as possible unless there is a valid reason for not doing so, at which point you will be informed. You also have the right to request complete removal of your personal data (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. You may be asked to verify your identity to confirm and ensure that your data is protected and kept secure at all times. Invicta Health and Performance takes your privacy very seriously and we will never share your data without your consent, unless required to do so by law. We will only keep your data for as long as required.

1.           We collect your personal data in order to book appointments and provide information about appointment bookings (appointment confirmation, reminders). Booking information is sent via email that you provide to us.

2.           We keep and store personal data and information as part of the legal obligation for physiotherapy note keeping.

3.           We may share your data and clinical notes with other healthcare professionals and/or referring companies or insurers who are involved within your care. Before sharing your data we will always gain your consent

4.           Invicta Health and Performance securely stores your data on password-protected software’s, which can only be accessed by relevant professionals who are involved in your care. We will only keep your data for as long as required. You also have the right to request complete removal of your personal data (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us.

5.           We may like to send you or the relevant people involved within our care information about our products, services, offer and business, which may be of interest to you. The information can be sent via email, telephone, or direct message. If you wish to opt out of these marketing communications please let us know as soon as possible by email – info@invictahealthandperformance.com.

 6.          You have the right to access any personal information that Invicta Health and Performance processes and keeps about you at anytime. For example you can request: What personal data we keep from you and why, who we may share your data and clinical notes with and why, How long we intend to keep your data.

7.           If you feel that we hold any incomplete/inaccurate data about you, you have the right to ask us to correct the information. If this is requested, we aim to correct all information as soon as possible (within one month of the date requested) unless there is a valid reason for not doing so, at which point you will be informed. You also have the right to request complete removal of your personal data (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. You may be asked to verify your identity to confirm and ensure that your data is protected and kept secure at all times.

Who we are

Our website address is: https://invictahealthandperformance.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.