FAQ

What should I expect at my first consultation?

When you arrive we will start by taking some personal details before completing a detailed history of your injury/pain. We will then use this information to guide a physical examination where we will confirm a diagnosis and explain why this injury has happened to you. From here we will agree a management strategy and may use a range of interventions such as hand on treatment and rehabilitation to resolve your issues. We will also send you away with a handy video guide on how to manage your injury/pain away from clinic, empowering you with the knowledge of how to get better.

What should I bring with me?

It’s always helpful for patients to bring any referral letters or imaging reports (e.g. MRI’s) to their consultation as this aids the assessment process. If you are a patient with healthcare insurance, please bring your insurance policy details with a relevant authorisation code.

What should I wear?

Loose fitting clothes such as a gym top and shorts makes it easier for us to assess you. We would recommend females to wear a sports bra if you require assessment of the neck or shoulders. Well fitted trainers are always advised.

How long is an appointment?

An initial consultation is typically 60 minutes long. Follow up appointments range from 60, 45 or 30 minutes in length and are priced accordingly.

How much do you charge?

Costs vary depending on your service and whether this is included in a “package” or single session. A full price list can be seen under the “Services and Pricing” tab on the homepage.

How do I pay for my treatment?

We accept cash, credit or debit cards.

Can I use private healthcare insurance?

Yes. We are registered with AXA (Provider N: AC07232), AVIVA (Provider N:600151395), Vitality (Provider N: SP101909) & WPA (Provider N: 921131653). Unfortunately we are unable to cover BUPA patients due to ongoing updates with their systems but hope to resolve this matter soon.

Do I need a GP referral?

You do not. Simply use the book button to select an appointment or call directly on 07360217233.

Can I bring someone with me?

Of course, we have space to accommodate a friend, coach or family member whilst you are having physio.

Can physios diagnose?

Yes. We specialise in the diagnosis and the management of musculoskeletal injury and can liaise with other medical professions to perform further investigations and interventions.

Can physios refer for MRI?

Yes. We can directly refer you for an MRI or ultrasound scan if needed. For XRAYs we can direct you to the nearest walk in centre on the NHS. For CT scans we can write a referral letter to your GP or consultant for them to authorise the image.

Can physios prescribe medication?

Some physiotherapists conduct additional study to have prescribing rights to give you medication. In clinic we have knowledge of the medications typically effective to manage certain pathologies but can’t prescribe these directly. But we will write a referral letter to your GP or consultant to direct this management.

Can physios give cortisone injections?

Some physiotherapists conduct additional study to be able to give joint injections. We do not do injections in clinic. However we do routinely work closely with medical consultants and clinics who do provide these services and can refer you directly.

Why go private for physio?

If you were to see a private physiotherapist you could expect: 1) shorter waiting times – we could usually see you the same day you contact. 2) Convenient appointments – we have a range of appointments including mornings, evenings and weekends. 3) No GP referral – email info@invictahealthandperformance.com, book online or call 07360217233. 4) Hands on treatment – something that is discouraged in NHS practice. 5) Tailored Rehabilitation – we specialise in rehab plans tailored to your needs, no cookie cutter approaches!

Why use Invicta?

If you are looking for a physio in the Cheshire area then look no further than our gold standard physiotherapy clinic in Sandbach and Holmes Chapel. Our practitioners have a wealth of experience in professional sports clubs and private practice, who specialise in the treatment of pain, musculoskeletal injuries, and rehabilitation that gets you back to your best. We go the extra mile for our patients, providing exceptional standards of clarity and detail in the management and recovery from injury. We treat pain starting with “why” addressing the cause whilst concurrently managing the symptoms. Our clinician will tailor a rehab plan for your needs to get you back to sport or work in the most efficient way possible.

How do I book an appointment at your Holmes Chapel branch?

The online booking system is for Sandbach only. To book an appointment at Holmes Chapel please email info@invictahealthandperformance.com or call 07360217233 to see how we can arrange a time that works for you.

I’m not sure which service I need / I need more information.

We would be happy to answer any questions you have. Please contact the clinic via email at info@invictahealthandperformance.com or call 07360217233.